Payment and Refund Policy for Qnext Kitchen
At Qnext Kitchen, we are committed to providing you with a seamless and enjoyable dining experience. Our Payment and Refund Policy outlines the terms under which payments are processed and refunds are issued, ensuring clarity and transparency for all our valued customers. By making a payment or requesting a refund, you agree to the terms outlined in this policy.
Accepted Payment Methods:
We accept various forms of payment, including cash, credit/debit cards, digital wallets (e.g., Google Pay, Paytm), and other online payment platforms.
Payment Terms:
Payment must be made at the time of placing an order or upon delivery, as applicable.
For dine-in services, payments are required before leaving the premises.
Pricing:
Prices listed on our website are inclusive of applicable taxes unless stated otherwise.
Prices are subject to change without prior notice.
Refund Policy:
If you are dissatisfied with your order, please contact us within 24 hours of receipt.
Refunds are provided in the following situations:
a. Incorrect or missing items in the order.
b. Orders that are not delivered within the promised time (in cases of delivery).
c. Other circumstances, subject to management approval.
Refunds are processed back to the original payment method within 5 business days.
Non-Refundable Items:
Orders that have been consumed or altered in any way are not eligible for refunds.
Discounted items or promotional offers are non-refundable unless there is a serious issue.
Cancellation Policy:
Orders can be canceled till the food preparation is not started. After this time, cancellations may not be accepted.
Refunds for canceled orders will be processed based on our refund policy.
Contact Information:
For payment or refund-related concerns, please contact us at qnextkitchen@gmail.com. We are happy to assist you.